Welcome to the online insurance platform of Allied World. From instant quotation, application to policy delivery, you'll enjoy the utmost convenience in taking out your desired protection to keep you moving!

歡迎使用Allied World 世聯的網上保險平台。 從即時報價、投保以至發送保單,均可輕易辦妥,讓您安心獲得所需保障。

Enjoy our exclusive offers to privileged scheme members:

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Notice 通告

In light of the development of the outbreak of the novel coronavirus in China, Allied World Assurance Company, Ltd has applied additional restrictions to its travel insurance policies. For policies issued on or after:

  • January 24, 2020 midday (Hong Kong Time) the policy will not provide cover for any claims if your travel destination is, or will pass through, WuHan or other cities in China that have been placed under quarantine by the Chinese government;
  • January 31, 2020 midnight (Hong Kong Time) the policy will not provide cover for any claims if your travel destination is, or will pass through, Mainland China (excluding Hong Kong and Macau).
For your personal safety, please stay alert to the latest news and announcement from the authorities.

Have a Safe Journey !!

有鑑於近日在中國內地發生的新型冠狀病毒疫情,Allied World Assurance Company, Ltd 世聯保險有限公司已對本公司的旅遊保險保單施加額外限制。因此,倘若:
  • 閣下的旅遊保單是由2020年1月24日中午12:00 (香港時間)及以後簽發,而 閣下的目的地是,或包括,或途經武漢或其他中國政府已宣佈為傳染病封鎖疫區的城市;
  • 閣下的旅遊保單是 由2020年1月31日凌晨12:00 (香港時間)及以後簽發,而 閣下的目的地是,或包括,或途經中國內地 (不包括香港及澳門)。


為保障 閣下人身安全,請不時留意最新消息以及有關當局的宣佈。

謹祝旅途愉快 !!


Allied World Assurance Company, Ltd (incorporated in Bermuda with limited liability)


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FAQ - Tips on JourneyGuard

  1. Is there any age limit for insuring with JourneyGuard?
    Yes, our policy is applicable to age between 0 to 75 only. Persons over the age of 70 is subject to 50% of the stated limit for benefits on Personal Accident and Medical Expenses, as well as 25% of the stated limit on Hospital Cash. Double Indemnity is not applicable. Children below the age of 16 must be accompanied by an adult throughout the journey.
  2. Are children covered under JourneyGuard?
    Yes. anyone under the age of 16 is covered by JourneyGuard as children is subject to 50% of the stated limit for Personal Accident cover and HK$50,000 for Major Burns cover. Double Indemnity and Loss of Cash covers are not applicable. For Travel Delay cover, the maximum limit for children is HK$1,000, subject to HK$100 per 8 hours. Other benefits for children are same as adult.
  3. Can I be covered for a journey beginning from areas outside Hong Kong?
    No, we only cover journeys that begin from Hong Kong and return as Round Trip. For One-Way Travel, we cover journeys that begin from Hong Kong to overseas destinations. Any journeys originated outside Hong Kong will not be covered.
  4. Does the destination affect the premium?
    No, we charge a single premium for all destinations.
  5. How can I enjoy Companion Offer?
    When 2 or more travelling companions are travelling together for the journey with the same departure and return date, you will be able to enjoy the Companion Offer under the same policy.
  6. How to apply Free or Half-Priced cover for Children?
    Free or Half-Priced Children cover is applicable when children are travelling with an adult under the same trip. Every child travelling with an adult will be covered free. Up to 10 children can be covered free under the same policy. Any additional children travelling with an adult will be covered at half-price.
    e.g. for 2 adult and 3 children, premium charge = 2.5 adult
  7. If during my journey, there is any unexpected delay which is out of my control, do I need to contact you to extend my period of insurance?
    No, if there is any unexpected delay of journey beyond control such as bad weather in delaying your return flight, JourneyGuard will automatically extend your period of insurance for the period of delay. The extension will be free-of-charge and with a maximum of 10 days. For any planned delay of journey such as an extension of stay at the destination, please contact us to extend your period of insurance. We shall charge for the additional premium required for your extended period.
  8. Will I be covered for dangerous, winter or water sports during the trip?
    Yes, your policy provides cover on personal accidents and the related medical expenses if they are incurred due to any kind of dangerous, winter and water sports (except when you are at age 70 or above at the time of accident).
  9. How can I amend the details of my policy?
    If there are any changes on details of your policy during the policy period, you may contact our customer service hotline at 2968-1636 for assistance.
  10. Do I have to pay any excess for claim?
    No, the entire policy is free of excess.
  11. When an emergency circumstance arises, what should I do?
    You can make/dial collect call to our 24 hours emergency service hotline at (852) 2851 2666. Our emergency service hotline will provide assistance as required. Simply quote your policy number when you call.