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Welcome to the online insurance platform of Allied World. From instant quotation, application to policy delivery, you'll enjoy the utmost convenience in taking out your desired protection to keep you moving!

歡迎使用Allied World 世聯的網上保險平台。 從即時報價、投保以至發送保單,均可輕易辦妥,讓您安心獲得所需保障。

Enjoy our exclusive offers to privileged scheme members:

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Notice 通告

Owing to the recent situation happening in WuHan, any Travel Policy issued on or after January 24, 2020 12:00pm Hong Kong Time (the Effective Time), will not cover any losses related to, directly or indirectly, novel coronavirus if your travel destination is WuHan, or will by-pass WuHan, or any cities declared in China under the lockdown mode.

If your Travel Policy was purchased before the Effective Time, please rest assure that your cover will remain unchanged throughout the policy period.

Subject otherwise as per terms, conditions and exclusion of the Travel Policy issued.

For your personal safety, please be advised to watch out the latest news and announcement from the authorities.

Have a Safe Journey !!

有鑑於近日在武漢發生的疫情,如果你的旅遊目的地是武漢、或將會途經武漢, 或其他中國宣佈為傳染病封鎖區的城市, 由2020年1月24日中午12:00 香港時間 (生效時間)及以後簽發的旅遊保險單, 將不會受保直接或間接與新型冠狀病毒相關的損失。倘若你的旅遊保險單在上述生效時間前已經簽發,你的保障將不受影響。

除此之外,一切以所簽發的旅遊保險單的條款、內容及不保事項為依據。

為保障閣下人身安全,請不時留意最新消息、或有關當局的宣佈。

謹祝旅途愉快 !!

 

Allied World Assurance Company, Ltd (incorporated in Bermuda with limited liability)
世聯保險有限公司(於百慕達註冊成立之有限公司)

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We reserve any rights in recovering any costs incurred for any fraudulent information provided.

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FAQ - Tips on JourneyGuard

  1. Is there any age limit for insuring with JourneyGuard?
    Yes, our policy is applicable to age between 0 to 75 only. Persons over the age of 70 is subject to 50% of the stated limit for benefits on Personal Accident and Medical Expenses, as well as 25% of the stated limit on Hospital Cash. Double Indemnity is not applicable. Children below the age of 16 must be accompanied by an adult throughout the journey.
  2. Are children covered under JourneyGuard?
    Yes. anyone under the age of 16 is covered by JourneyGuard as children is subject to 50% of the stated limit for Personal Accident cover and HK$50,000 for Major Burns cover. Double Indemnity and Loss of Cash covers are not applicable. For Travel Delay cover, the maximum limit for children is HK$1,000, subject to HK$100 per 8 hours. Other benefits for children are same as adult.
  3. Can I be covered for a journey beginning from areas outside Hong Kong?
    No, we only cover journeys that begin from Hong Kong and return as Round Trip. For One-Way Travel, we cover journeys that begin from Hong Kong to overseas destinations. Any journeys originated outside Hong Kong will not be covered.
  4. Does the destination affect the premium?
    No, we charge a single premium for all destinations.
  5. How can I enjoy Companion Offer?
    When 2 or more travelling companions are travelling together for the journey with the same departure and return date, you will be able to enjoy the Companion Offer under the same policy.
  6. How to apply Free or Half-Priced cover for Children?
    Free or Half-Priced Children cover is applicable when children are travelling with an adult under the same trip. Every child travelling with an adult will be covered free. Up to 10 children can be covered free under the same policy. Any additional children travelling with an adult will be covered at half-price.
    e.g. for 2 adult and 3 children, premium charge = 2.5 adult
  7. If during my journey, there is any unexpected delay which is out of my control, do I need to contact you to extend my period of insurance?
    No, if there is any unexpected delay of journey beyond control such as bad weather in delaying your return flight, JourneyGuard will automatically extend your period of insurance for the period of delay. The extension will be free-of-charge and with a maximum of 10 days. For any planned delay of journey such as an extension of stay at the destination, please contact us to extend your period of insurance. We shall charge for the additional premium required for your extended period.
  8. Will I be covered for dangerous, winter or water sports during the trip?
    Yes, your policy provides cover on personal accidents and the related medical expenses if they are incurred due to any kind of dangerous, winter and water sports (except when you are at age 70 or above at the time of accident).
  9. How can I amend the details of my policy?
    If there are any changes on details of your policy during the policy period, you may contact our customer service hotline at 2968-1636 for assistance.
  10. Do I have to pay any excess for claim?
    No, the entire policy is free of excess.
  11. When an emergency circumstance arises, what should I do?
    You can make/dial collect call to our 24 hours emergency service hotline at (852) 2851 2666. Our emergency service hotline will provide assistance as required. Simply quote your policy number when you call.